Navigating User Experience, Accessibility, And Usability

testing can bring up a lot of questions. We’ve collected answers to the most common ones to help you get started.

If there’s anything else you’d like to know – and there almost certainly will be – our team is just a click away and looking forward to assisting you!

Frequently Asked Questions

Do you offer ongoing support after a project is complete?

Yes! We provide continued support to make sure your digital platforms remain accessible, user-friendly, and optimized as your needs evolve and external factors and customers change.
What methods do you use for user research?

We use a combination of surveys, interviews, usability tests, and behavioral analysis to understand your audience. These methods work together to uncover meaningful insights that guide our design decisions and recommendations.
Can you work with our existing design or development team?

Absolutely. We’re more than happy to work together with your in-house team to provide research, testing, or compliance expertise that complements their efforts.
Is accessibility compliance a one-time effort?

No, accessibility is an ongoing commitment. As standards evolve and your digital platforms grow, regular audits and updates ensure you stay compliant and inclusive. Our services are meant to grow and change with you in response to your evolving business needs and shifts in the regulatory environment and social, political, and technological landscape.
How long does a typical project take?

That’s a good question. Project timelines vary based on scope and complexity. During our initial free consultation, we’ll outline a clear timeline tailored to your goals.
What is web accessibility, and why is it important?

Web accessibility means creating digital platforms that are easy to use by everyone, including individuals with disabilities. Beyond compliance with WCAG and ADA standards, prioritizing accessibility is important because it expands your audience, improves user experience, and strengthens your brand’s reputation. It’s the smart – and right – thing to do.
What industries do you work with?

Our services are designed to be industry-agnostic, meaning we can support businesses across various sectors, both public and private. From small startups to established enterprises, we’re prepared to help any organization prioritize user-centered design.
How does usability testing work?

We observe real users interacting with your website or app in scenarios that mimic actual use. For example, we might test drive a screen reader on your website and document any problems it encounters. By identifying friction points, we provide actionable recommendations to improve your platform’s ease of use and overall performance.

Have More Questions?

We’d love to help.

Reach out to Octokata today for a free consultation or to discuss your specific needs.